Reference

Privacy Policy for your mpo500 account

Lightning Roulette, The Dog House, Aviator, and QRIS wallet moves all create data we handle under this Privacy Policy, so you know what we collect before you open…

Account dataDANA and QRISCookie controlsSupport 09:00-23:00 WIB
mpo500 Privacy Policy for your mpo500 account
PRIVACY CONTACT

Privacy help through real channels

Privacy requests need a clear path, so we keep account help separate from general lobby questions. You can ask about correction, access, cookie settings, or removal requests through live chat, email, or the account form after login. Our team works in WIB hours and may ask you to confirm your phone number or recent wallet method before changing personal data.

Team online

Live chat

Use live chat from 09:00 to 23:00 WIB for quick privacy questions, such as cookie settings or a misspelled name. We check your account session before discussing any personal data.

Email request

Send email when you need a written privacy request, including data access, correction, or removal. Include your username and masked phone number; do not send full DANA, OVO, GoPay, or QRIS credentials.

Account form

After login, open Account, then Privacy Request, then choose Access, Correction, Cookie, or Removal. This path ties the request to your session so we can reduce extra identity checks.

ACCOUNT CONTROLS

Controls behind your data choices

Privacy is handled inside the same account flow you use for the lobby and wallet, not as a separate promise hidden away.

Collection purpose

We collect only the data needed to open your account, keep login access working, process DANA, OVO, GoPay, or QRIS activity, and answer support requests linked to your profile.

Cookie choices

Cookies remember language, session state, device type, and security checks. You can clear them in Android Chrome under Settings, Site settings, Cookies, or in iOS Safari under Settings, Safari, Clear History.

Account security

Password resets, phone checks, and device signals help us spot unusual login attempts. If we see a risky change, support may confirm your recent payment rail before updating account data.

Retention timing

We keep account and transaction records while your account is active and for a period needed for dispute handling, audit checks, and legal record duties. Older support chat content may be archived.

Sharing boundaries

Payment partners receive only the transaction details needed to process or confirm a wallet move. We do not sell your personal data, and staff access is limited to assigned account tasks.

Change requests

To correct a phone number, email, name spelling, or cookie preference, contact us through chat, email, or Account then Privacy Request. We may ask for session confirmation before applying changes.

Privacy Policy questions before joining

Before you open an account, you may want to know exactly what data is collected and how to ask for changes later. These answers focus on account creation, wallet context, cookies, retention, and contact paths. If your question involves access rules, remember that availability depends on local law and is offered only where local law permits.

We collect data needed to create and protect your account, such as username, phone number, password details, device signals, and payment context. Verification files may be requested only when an account check needs stronger confirmation.

Yes. We record payment method, transaction time, status, and account reference so your wallet history can be matched to your profile. We do not ask for your wallet app password or full credentials.

Log in, open Account, then Privacy Request, and choose Access or Correction. You can also contact live chat from 09:00 to 23:00 WIB, where we confirm your session before discussing personal details.

You can request removal through the account form or email. Some records may need to be kept for dispute handling, wallet verification, security logs, or legal duties before they can be erased.

Cookies help keep your session active, remember language and device choices, and support security checks while you move between slots, live tables, and account pages. You can clear cookies in your browser settings.

Only assigned support or account staff can handle privacy requests. We limit access by role, log changes such as phone edits or password resets, and avoid sharing personal data outside the task.

When we make a material change, we place the update in the account area or contact channel used by your profile. You can ask support for the current policy version at any time.