Reference

Legal terms before you join

Our Legal page gives you the rules that apply before you open an account, verify a wallet, or enter rooms such as Lightning Roulette, Aviator and The Dog…

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mpo500 Legal terms before you join
CONTACT ROUTES

Where to ask legal questions

Fast contact matters when the question involves account ownership, access rights or a payment record. We keep legal-related support in channels where your conversation can be matched to an account, time stamp and wallet reference. For privacy, our team will not discuss account details from a random social message; we ask you to start with the phone number, email address or payment ID already attached to your profile.

Team online

Live chat

Use live chat from the footer after logging in, available 09:00-01:00 WIB. We can check account status, request type and recent DANA or QRIS references without asking you to post private details in public.

WhatsApp support

Message our WhatsApp line from the number on your account when you need a legal record checked. We may ask for your username, registered email and the last four digits of a wallet reference.

Email request

Send longer legal requests by email when you need account data corrected, a cookie question answered, or payment evidence reviewed. Include your username, device type and the date of the account step you want checked.

ACCOUNT CARE

How we handle account records

Legal handling is not only a footer link; it affects how we store account activity, verify wallet ownership and respond when you ask for a correction.

Account identity

We ask for a consistent username, phone number and wallet name so legal requests can be matched to the right account. If those details conflict, support pauses the request until ownership is clear.

Payment records

DANA, OVO, GoPay and QRIS references are stored as payment evidence tied to your account ledger. We use them to trace a disputed payment, confirm timing and answer lawful record questions.

Cookie controls

Cookies help keep your session active and remember device choices. On Android Chrome, you can open Settings, Site settings, then Cookies to adjust browser storage before returning to the account page.

Security checks

When you request a legal change, we may confirm recent login device, registered phone and last payment rail. These checks reduce the risk of another person changing your account record.

Record retention

We retain account and transaction records for operational, dispute and legal handling needs. When a record is no longer required for those purposes, we review whether it can be reduced or removed.

Change requests

Ask support to correct account data through live chat, WhatsApp or email. We confirm the request, check account ownership and then tell you whether the change can be made under the applicable terms.

Legal answers for your account

These answers explain the legal points we are asked about most often: account access, stored data, cookies, payment traces and correction requests. They are written for you as an account holder or applicant, not as public legal advice. If your situation involves a specific dispute, contact us through a channel linked to your account so we can check the record.

The account terms apply when you submit your username, phone number, password and payment details. Access and eligibility depend on local law and are available only where local law permits.

Yes. Contact live chat, WhatsApp or email from details linked to your account. We may confirm your username, registered phone and recent wallet reference before sharing account-specific data categories.

We keep payment references as transaction evidence for account ledger checks, dispute handling and legal requests. These records are tied to your account and are not displayed as public profile content.

You can ask us to correct details such as email, phone number or wallet name. We verify account ownership first, then explain whether the correction is allowed under the active account terms.

Device checks help us confirm that the request matches your normal account access pattern. For example, we may compare desktop login timing with mobile browser activity before changing sensitive records.

Game rooms such as Lightning Roulette, Aviator, Super Bingo and Dota 2 do not replace the account terms. The same access, wallet and record rules apply across categories where local law permits.

Use your browser controls to manage cookies. On Android Chrome, go to Settings, Site settings, then Cookies; after changing them, return to the account page and log in again if needed.

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